Privacy Policy
1. General information.
This Privacy Policy applies when you use WhiteBIT Voucher Website https://whitebitcard.com/ (“WhiteBIT Voucher”, “Website”, “Us”, “We”, or “Our”), contact WhiteBIT Voucher, engage with WhiteBIT Voucher on social media, or otherwise interact with WhiteBIT Voucher. This Privacy Policy sets the frames of collection, storage, usage, maintenance, disclosure, and elimination (the "Processing") of the Personal Information WhiteBIT Voucher receives and collects. We may change and update this Privacy Policy from time to time to reflect changes to WhiteBIT Voucher information collection, usage, and storage practices.
We respect your privacy and are committed to protecting your Personal Information. This Privacy Policy helps explain how We collect, use, store, and protect your information when you use the Website or any other websites, pages, features, or content related to the WhiteBIT Voucher and indicates the privacy rights of the users.
By using Our Website, WhiteBIT Voucher assumes that you agree to the collection and use of information in accordance with this Privacy Policy and agree to provide Us explicit consent to terms and the data practices described in this Privacy Policy, including the processing, storage, and usage of your Personal Information.
2. Personal Information collection.
WhiteBIT Voucher gathers certain personal information and data when you use Our Website ("Personal Information").
You may refuse to provide such Personal Information and/or decide to give WhiteBIT Voucher any other non-required data. If you refuse to provide your Personal Information to WhiteBIT Voucher, you may not be able to access or use all of the features of Our Website.
Except as described in this Privacy Policy, We will not sell, lease, rent, or loan your Personal Information to any third party without your prior consent.
While providing access to Our Website, WhiteBIT Voucher may collect the following Personal
Information from you:
● “Personal Information” such as name, email, contact details or
any other personal content that you provide to Us, whether through a form or field on our
Website or any other communication (e.g. email, phone, post, etc.).
● “Technical
Information” such as browser type, operating system, device type, IP address, and other
similar technical information received from a browser or device automatically when visiting
or interacting with Our Website. This may include the referring URL that led you to Our
Website.
● “Usage Information” such as the pages you visited on Our Website, where you
clicked, searches performed on Our Website, and other similar information related to how you
have used Our Website. It may also include information related to whether you received,
opened, or clicked on any links in an email sent to you.
● “Cookies Data”: as described
in Section 6 of this Privacy Policy.
● “Customer Support”: We may collect any additional
information you disclose to our customer support team.
When you visit Our Website, WhiteBIT Voucher automatically collects the Personal Information sent to WhiteBIT Voucher by your computer, mobile phone, or other access devices. WhiteBIT Voucher collects information that your browser sends whenever you visit a Website ("Log Data").
This Personal Information may include:
● your IP address;
● device information
including, but not limited to, identifier, name, and type, operating system;
● mobile
network information;
● standard web log information, such as your browser type, browser
version and the pages you accessed on the Website, access times, website navigation paths,
unique device identifiers, and other diagnostic data.
This service usage data helps WhiteBIT Voucher systems to ensure that Our Website is accessible for users across all platforms and can aid in case of disputes or technical issues. You agree to provide the Personal Information specified herein and agree that the Personal Information you provided may be processed and stored by WhiteBIT Voucher.
The components of the Personal Information mentioned above may be modified from time to time according to the Applicable law and WhiteBIT Voucher necessities that will be reflected in this Privacy Policy. WhiteBIT Voucher will not collect any other Personal Information except for the mentioned herein until WhiteBIT Voucher amends and posts these amendments to this Privacy Policy on the Website.
3. Purposes of collection.
WhiteBIT Voucher only collects the Personal Information that is reasonably necessary for WhiteBIT Voucher to efficiently conduct its activities, which are as follows:
● to maintain and improve Our Website. WhiteBIT Voucher uses Personal Information to ensure
that Our Website functions properly. We process your Personal Information to provide a
personalized experience, and implement the preferences you request;
● to provide quality
control. We process your Personal Information for quality control and staff training to make
sure We continue to provide you with accurate information. If We do not process Personal
Information for quality control purposes, you may experience issues or other interruptions.
● to research and development purposes. We process your Personal Information to
understand you better and the way you use and interact with Our Website. In addition, We use
such information to customize, measure, and improve the content and layout of Our Website
and other applications, and to develop new services. Without such processing, We cannot
ensure your continued enjoyment of Our Website.
● to engage in marketing and advertising
activities. Based on your communication preferences, We may send you marketing and
advertising communications to inform you about relevant product offers and services, to
deliver targeted marketing and to provide you with promotional offers based on your
communication preferences. We use information about your usage of Our Website and your
contact information to provide marketing communications. You can opt out of Our marketing
communications at any time. From time to time, We may request your permission to share your
Personal Information with third parties for such purposes, as described in this Privacy
Policy. You may also opt-out of having your Personal Information shared with third parties,
or from allowing Us to use your Personal Information for any purpose that is incompatible
with the purposes for which We originally collected it or subsequently obtained your
authorization.
● to process your inquiries and to respond to your requests. For example,
when you contact us to learn more about our products or services or when you request to
receive certain materials from us (e.g. white papers, research papers, product and service
information).
● to send you information related to Our services and products that We
believe may interest you, such as newsletters or product and service updates. Such
communications will be sent to you when you have chosen to receive such communication or
when We have a legitimate interest to market our products and services. In any event, you
will always be able to opt out of receiving such communications. Opting out may be done
directly in the communication received.
● in our legitimate interest to prevent fraud or
harm to Us or to any third party, and to ensure the security of our network and services.
● where it is necessary for WhiteBIT Voucher to comply with its legal obligations and to
exercise and enforce its legal rights.
We may also use certain third-party marketing and advertising networks to help us market our products on our own website and on third-party websites (e.g. remarketing ads across the Internet by Google or Facebook).
4. Regulation.
WhiteBIT Voucher Website Privacy Policy includes the provisions of the EU General Data Protection Regulation (GDPR), California Consumers Protection Act 2018 (CCPA), Directive on Privacy and Electronic Communications (ePrivacy Directive), and other applicable data protection laws (“Data Protection Regulation”), and corresponds to them and also operates within the framework of existing legislation. You have the following rights under the above-mentioned regulations:
● Right to withdraw: you have the right to withdraw your consent where you have previously
given your consent to the processing of your Personal Information;
● Right to object:
you have the right to object to the processing of your Personal Information if the
processing is carried out on a legal basis other than consent.
● Right to be informed:
you can ask WhiteBIT Voucher what categories of your Personal Information is being
collected;
● Right to opt-out: you can ask WhiteBIT Voucher to stop using your Personal
Information for business and other benefits;
● Right to erasure (‘right to be
forgotten): you can ask WhiteBIT Voucher to delete your Personal Information;
● Right of
access: you can ask WhiteBIT Voucher to provide the list of actual Personal Information
values collected;
● Right to non-discrimination: WhiteBIT Voucher provides equal
services, meaning they cannot discriminate against your rights;
● Right to
rectification: you can ask WhiteBIT Voucher to correct your Personal Information in a
situation when such data available to Us or disclosed to third parties is inaccurate or
incomplete;
● Right to restrict: you can ask WhiteBIT Voucher to introduce the
restriction regime on the processing of your Personal Information, so that, in each case,
the data may be processed only upon separate consent from you.
● Right to data
portability: if We process your Personal Information based on your consent or the processing
is carried out by automated means, you may request to receive your Personal Information in a
structured, commonly used, and machine-readable format, and to have Us transfer your
Personal Information directly to another Controller, where technically feasible unless the
exercise of this right adversely affects the rights and freedoms of others. (Controller is a
natural or legal person, public authority, agency, or other body that, alone or jointly with
others, determines the purposes and means of the processing of your Personal Information).
● Right to lodge a complaint: if you believe that we have infringed your rights, We
encourage you to contact us first at info@whitebitcard.com so that We can try to resolve
your issue or dispute informally. You also have a right to lodge a complaint with a
competent supervisory authority.
● Storage of your personal information: We will try to
limit the storage of your Personal Information to the extent that storage is necessary to
serve the purpose(s) for which the Personal Information was processed, to resolve disputes,
enforce our agreements, and as required or permitted by law.
To exercise any of these rights, please contact WhiteBIT Voucher at info@whitebitcard.com WhiteBIT Voucher will respond to your request within a reasonable timeframe and notify you of the actions taken.
You can withdraw your consent for your Personal Information processing at any time and ask Us to stop access, storage, usage, and other processing of your Personal Information if you believe that WhiteBIT Voucher doesn't have the proper rights to do so. Withdrawing your consent will not affect the lawfulness of any processing WhiteBIT Voucher conduct prior to your withdrawal, nor will it affect the processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.
You have the right to request information from Us regarding the manner in which We share
certain categories of your Personal Information with third parties for direct marketing
purposes. California law provides that you have the right to submit a request to Us at Our
designated address and receive the following information:
● the categories of
information We disclosed to third parties for the third parties' direct marketing purposes
during the preceding calendar year;
● the names and addresses of third parties that
received such information, or if the nature of their business cannot be determined from the
name, then examples of the products or services marketed.
You are entitled to receive a copy of this information in a standardized format and the information will not be specific to you individually. You may make such a request by emailing Us at info@whitebitcard.com.
5. Personal Information WhiteBIT Voucher does not process.
WhiteBIT Voucher does not collect or store any Personal Information about children under 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your children have provided Us with Personal Information, please contact us. If We become aware that We have collected Personal Information from children without verification of parental consent, We take steps to remove that information.
WhiteBIT Voucher also does not process any Sensitive Personal Information, such as racial or ethnic origin, membership in political parties or political opinions, religious or philosophical beliefs, trade union membership, genetic/biometric data, health, sex life, or sexual orientation. Nor do we collect any information about criminal convictions and offenses. If you believe that WhiteBIT Voucher has collected such information, please contact Us immediately at info@whitebitcard.com to delete it and resolve the issue.
6. Cookie Policy.
When You access Our Website, WhiteBIT Voucher (or Google Analytics or a similar service provider on WhiteBIT Voucher’s behalf) may place cookies on your computer or other devices. A cookie is a small text file that is sent to and stored on your computer or other internet-connected devices to identify your browser or store information. They are widely used in order to make websites work, or work in a better, more efficient way. The information WhiteBIT Voucher obtains through the use of Cookies may include information about your computer, device, and browser, such as your IP address, browser, operating system and device characteristics, language preferences, mobile device or advertising ID, referring URLs, and others.
Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Website.
Examples of Cookies We use:
● Session Cookies. We use Session Cookies to operate Our
Website.
● Preference Cookies. We use Preference Cookies to remember your preferences
and various settings.
● Security Cookies. We use Security Cookies for security purposes.
If you access Our Website from a mobile or other device, WhiteBIT Voucher may collect information for that device such as a unique device identifier ("UDID"). WhiteBIT Voucher uses these technologies to recognize you as Our Website user, customize the Website, understand usage and determine the effectiveness of email marketing campaigns, measure promotional effectiveness, and collect information about your computer or another access device to mitigate risk, help prevent fraud, and promote trust and safety.
You may adjust your browser to reject all cookies or to indicate when a cookie could be sent. WhiteBIT Voucher requests you to provide explicit consent to use cookies. However, if you do not accept cookies, you may not be able to use all of the features and services provided by the Website in a full manner.
7. Security.
WhiteBIT Voucher protects your Personal Information under internationally acknowledged standards, using physical, technical, and administrative security measures to protect the privacy of the information you provide to WhiteBIT Voucher from unauthorized or accidental access, loss, misuse, disclosure, alteration, and destruction, as well as from other illegal actions of third parties.
WhiteBIT Voucher has also implemented a number of security and technical measures to ensure that your information is protected and securely maintained, such as encryption, data storage diversification, internal data access restrictions, anonymization technology, data and asset diversification, and strict physical access controls to buildings & files.
Please note that transmission of information (including communications by email) over the Internet or other publicly accessible networks is not one hundred percent secure, no method of transmission over the Internet is totally secure.
Also, please note that WhiteBIT Voucher is not liable for the security of any information you are transmitted to Us or received from Us by Internet or wireless connection, including email, phone, or other means of communication since We have no way of protecting that information once it leaves and until it reaches Us.
While We strive to use commercially acceptable means to protect your Personal Information, We cannot guarantee its absolute security. You should also understand the responsibility and take safety precautions to protect your own Personal Information. If you have any suspicions that your Personal Information has been put in jeopardy, or at any risk, particularly your account, password, and/or other information, please make sure to contact Us as soon as possible at info@whitebitcard.com.
8. Personal Information sharing.
WhiteBIT Voucher may disclose information about you:
● to the extent required by law, such as to comply with court orders, search warrants,
regulatory orders, subpoenas, and other lawful requests by public authorities, including to
meet national security or law enforcement requirements;
● to protect the personal safety
of users of Our Website or the public;
● in connection with any legal proceedings or
prospective legal proceedings;
● to establish, exercise, or defend WhiteBIT Voucher’s
legal rights;
● to third parties that help Us operate Our Website (e.g. server hosting
providers, business management and email distribution service providers, and other similar
service providers). These companies are authorized to use your personal information only as
necessary to provide these services to Us;
● to legal authorities, consultants,
advisors, or service providers when required to investigate, respond to, or prevent, fraud;
or when required to ensure the security of our network and services and protect the safety
of WhiteBIT Voucher or the public;
● to WhiteBIT Voucher resellers, agents, partners, or
service providers acting on Our behalf in connection with the offering of WhiteBIT Voucher’s
products or services.
● to third-party marketing and advertising networks to help Us
market Оur products on Our own website and on third-party websites (e.g. remarketing ads
across the Internet by Google). As part of providing these services, WhiteBIT Voucher will
share part of your Personal Information with such companies, for example: Google services —
analytics, Facebook Inc. services — visitor action pixels, Cloud services/server services,
etc.
● Google Analytics is a web analytics service offered by Google that tracks and
reports website traffic. Google uses the data collected to track and monitor the use of Our
Website. This data is shared with other Google services. Google may use the collected data
to contextualize and personalize the ads of its own advertising network. You can opt out of
having made your activity with Our Website available to Google Analytics by installing the
Google Analytics opt-out browser add-on. The add-on prevents Google Analytics JavaScript
from sharing information about visits with Google Analytics. For more information on the
privacy practices of Google, please visit the Google Privacy & Terms web page:
https://policies.google.com/privacy?hl=en.
We use the “visitor action pixels” from
Facebook Inc (1 Hacker Way, Menlo Park, CA 94025, USA, or, if you are based in the EU or
Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
(“Facebook”) on Оur Website. This allows Us to track your behavior after you have been
redirected to the Website by clicking on a Facebook ad. This enables Us to measure the
effectiveness of Facebook ads for statistical and market research purposes. The Personal
Information and data in this way are anonymous to Us, i.e. we do not see the Personal
Information of an individual. However, this Personal Information is stored and processed by
Facebook, which is why We are informing you, based on our knowledge of the situation.
Facebook may link this information to your Facebook account and also use it for its own
promotional purposes, in accordance with Facebook’s Data Usage Policy
https://www.facebook.com/about/privacy. You can allow Facebook and its partners to place ads
on and off Facebook. A cookie may also be stored on your computer for these purposes. The
legal basis for the use of this service is GDPR. You can object to the collection of your
Personal Information by Facebook pixel, or to the use of your Personal Information for the
purpose of displaying Facebook ads by contacting Facebook directly. We guarantee the
adequacy of data transfer to the third country, the USA, through the agreement of EU
standard contractual clauses.
In some circumstances, WhiteBIT Voucher will anonymize your Personal Information (so that it can no longer be associated with you) for research or statistical purposes, in which case We may use this information indefinitely without further notice to you.
9. International Data Transfer.
If you are located in the EU, make a notice that your Personal Information may be transferred to countries that are not part of the EU.
WhiteBIT Voucher will take additional measures in order to establish that your Personal
Information is treated just as safely and securely as it would be within the European Union
and under the Data Protection Legislation as follows:
● choosing only partners and
services that are compliant with the EU standards;
● limiting access to your Personal
Information to those employees, agents, contractors, and other third parties with a
legitimate need to know and ensuring that they are subject to duties of confidentiality;
● procedures for dealing with data breaches (the accidental or unlawful destruction,
loss, alteration, unauthorized disclosure of, or access to, your personal data), including
notifying you and the governing authority where WhiteBIT Voucher is legally required to do
so. Your Personal Information may also be transferred to — and maintained on — computers
located outside of your state, province, country, or other governmental jurisdiction where
the data protection laws may differ from those of your jurisdiction.
Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.
WhiteBIT Voucher will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Some of Our external third parties are based outside of the European Economic Area (EEA) so their processing of your Personal Information will involve a transfer of data outside the EEA.
Once We transfer your Personal Information outside the EEA, We shall observe the criteria set within the EEA.
For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries: (https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacyprotection-personal-data-non-eu-countries_en) where We share Personal Information with fraud and crime prevention agencies and fraud and/or criminal history checking service providers in the EEA, they may transfer your Personal Information outside of the EEA, in this case, they impose contractual obligations on the recipients of that data to protect your Personal Information to the standard required in the EEA and/or they may require the recipient to subscribe to certain standards, intended to enable secure data sharing.
Whenever We transfer your Personal Information out of your country, We also ensure a similar
degree of protection is afforded to it by ensuring at least one of the following safeguards
is implemented:
● We will only transfer your Personal Information to countries that have
been deemed to provide an adequate level of protection for personal data by the European
Commission.
● Where We use certain service providers, WhiteBIT Voucher may use specific
contracts approved by the European Commission that give Personal Information the same
protection it has in Europe.
● Where We use providers based in the US, WhiteBIT Voucher
may transfer data to them if they are part of the Privacy Shield, which requires them to
provide similar protection to Personal Information shared between Europe and the US.
Please contact Us at info@whitebitcard.com if you want further information on the specific mechanism used by Us when transferring your personal data out of the EEA.
10. Personal Information retention.
WhiteBIT Voucher will only retain your Personal Information for as long as reasonably necessary to fulfill the purposes for its collection, including satisfying any legal, regulatory, accounting, or reporting requirements.
WhiteBIT Voucher will not keep your Personal Information for any longer than is necessary for the scope of the reason(s) for which it was collected.
Your Personal Information will be stored according to the following factors, which determine the period of how long it will be kept:
● WhiteBIT Voucher objectives and requirements;
● the types of Personal Information in
question;
● the purposes for which Personal Information in question is collected, held,
and processed;
● WhiteBIT Voucher legal basis for collecting, holding, and processing
that Personal Information;
● any legal obligation to store such information.
●
WhiteBIT Voucher ensures that Personal Information kept is regularly reviewed against such
criteria to assess whether it should be kept any longer.
11. Privacy Policy changes.
This Privacy Policy is effective as of the date of publishing on this Website and will remain in effect except with respect to any changes in its provisions in the future, that come into force and will be applied immediately after they are published on the Website.
WhiteBIT Voucher may update and/or change the terms of this Privacy Policy, and WhiteBIT Voucher will notify you by revising the date at the top of this policy and, in some cases, WhiteBIT Voucher may provide you with additional notice such as adding a statement to Website by emailing you directly prior to these changes taking effect, so that you aware of the type of Personal Information WhiteBIT Voucher collects, proceeds and storages, and how it will be used, and under what circumstances, if any, WhiteBIT Voucher may disclose such information.
This Privacy Policy was last updated on the 13 of November, 2023.
12. Miscellaneous
Our Website may contain links to other websites that are not operated by Us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every website you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
13. Contact details.
Should you have any questions about this Privacy Policy, the practices of Our Website, or your dealings with Our Website, please contact WhiteBIT Voucher.